Privacy Policy

Last Updated: 7/17/2025

View Data Collection Policy

1. Information We Collect

When you use Vnoirs' WhatsApp Cloud API messaging service, we process:

  • Contact Data: Phone numbers, names, profile information
  • Message Content: Text, media, documents shared via WhatsApp
  • Metadata: Timestamps, delivery/read receipts, device info
  • Business Data: Transaction details for customer support

2. How We Use Your Data

Service Delivery

To provide and maintain WhatsApp messaging services

Support

For customer authentication and issue resolution

Analytics

Aggregated usage analysis (never individual messages)

Legal Compliance

When required by law enforcement or regulations

3. Data Sharing & Security

We only share data when absolutely necessary:

  • With Meta as required by WhatsApp Business API Terms
  • GDPR-compliant third-party service providers
  • For legal compliance or protection of rights

All data is protected with end-to-end encryption through WhatsApp and additional enterprise-grade security measures including regular audits and access controls.

4. Your Rights

You have the right to:

Access your dataRequest correctionDelete informationOpt-out (reply "STOP")Lodge complaints

Contact Our Privacy Team

contact@vnoirs.com+92 320 2453000